Privacy Policy
Last updated: November 29, 2024
Overview
Writing Hero ("we," "us," or "our") is committed to protecting the privacy of students, parents, and educators who use our writing education platform. This Privacy Policy explains how we collect, use, and protect personal information.
COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent. Parents must create student accounts and provide consent before their child can use our service.
Information We Collect
From Parents
- Name and email address
- Payment information (processed by Stripe)
- Account preferences and settings
From Students
- First name and grade level
- Writing submissions (photos of handwritten work)
- Academic progress data
From Teachers
- Name and email address
- Feedback and review comments
How We Use Information
- To provide our writing education service
- To facilitate teacher feedback and grading
- To track student progress and generate reports
- To communicate about the service (assignments, feedback, billing)
- To improve our service and develop new features
Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. Student writing submissions are stored securely and accessible only to authorized teachers and parents.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@writinghero.net or through our Contact page.